Apply – Commercial Call Center Agent

👤

Personal Information

Your contact details

1/14

Full name *

Country of residence *

City *

WhatsApp number *

Email address *

Age

📅

Availability & Remote Work

Your ability to work remotely

2/14

Available Tuesday–Saturday, 10am–8pm (Quebec time)? *

✅ Yes, fully

⚠️ Partially

❌ No

Quiet workspace available? *

✅ Yes

⚠️ Partially

❌ No

Available equipment

📱 Working phone

🎧 Headset / microphone

Stable internet connection? *

✅ Yes, stable

⚠️ Sometimes unstable

❌ No

📊 I agree to submit a daily activity report

🎓

Education & Academic Background

Your educational background

3/14

Main field of study *

Business / Sales / Marketing

Communication / Public Relations

Management / Business Admin.

Finance / Accounting

IT / Technology

Health / Paramedical

Law / Political Science

Other (with sales)

No specific training

Education level *

University / Bachelor's+

Technical / College diploma

Certificate / Professional diploma

Self-taught

No formal diploma

📚 Specific telephone sales training completed

💼

Commercial Experience

Your sales and prospecting history

4/14

Years of sales / prospecting experience *

Less than 1 year

1 to 2 years

2 to 3 years

More than 3 years

Specific experiences

☎️ Call center

📱 Phone / WhatsApp sales

Sales methods mastered

Outbound calls (cold calling)

Inbound calls

WhatsApp prospecting

Consultative selling

Objection handling

Upselling / Cross-selling

CRM pipeline tracking

Lead follow-up

📊

Performance & Call Volume

Your typical performance indicators

5/14

Calls per day *

Less than 20

20 to 40

40 to 60

More than 60

Follow-ups per day *

Less than 20

20 to 40

40 to 60

More than 60

Typical commercial results *

Never met targets

Sometimes

Regularly

Often exceeded

Top performer

Comfort with quantified targets *

Excellent – I surpass them

Good – I regularly hit them

Average – It depends

Difficult – I prefer no targets

Execution speed in real situations *

Very fast – I adapt instantly

Fast – little time needed

Average – I take my time

Slow – I need to verify everything

🤝

Closing & Objection Handling

Your commercial approach to rejections

6/14

Ability to close a sale? *

Excellent – I close naturally

Good – I manage well

Average – I have difficulty

Weak – I don't know how to close

"I'll think about it" – What do you do? *

Structured closing method

Identify the real objection

I wait and call back later

I move on to another prospect

"It's too expensive" – Your reaction? *

I highlight value and justify the price

I restate the benefits

I offer a discount

I give up on the sale

Silent prospect – What do you do? *

Structured multi-day follow-up plan

I follow up occasionally

I don't follow up

I give up quickly

Your natural sales style *

Consultative – Listen & advise

Direct – Guide to decision

Reassuring – Comfort & guide

Highly persuasive – Push hard

Timid – Present & wait

🎙️

Voice & Phone Communication

Your verbal communication skills

7/14

Voice quality? *

Clear and pleasant

Professional and composed

Ordinary – correct

Needs improvement

Ease on the phone? *

Very good – I'm natural

Good – I'm at ease

Average – Depends

Poor – I get stressed

Usual speaking pace? *

Clear and well-paced

Sometimes a bit fast

Too fast – I've been told

Too slow – I need to speed up

Talk on the phone for hours without difficulty? *

Yes, no problem

Partially – with breaks

No – it's difficult for me

Facing a difficult / aggressive client? *

I stay calm and professional

Varies by situation

I become impatient

I respond aggressively

🤝

Customer Service & Teamwork

Your professional behavior

8/14

Level of customer service? *

Excellent – Customer first

Good – I listen & resolve

Average – Correct but improvable

Weak – Not my strong suit

Team spirit? *

Excellent – I value the team

Good – I collaborate well

Average – I prefer alone

Weak – Very individualistic

Facing an unhappy client? *

I listen and propose a solution

I transfer to a supervisor

I justify our position

I can become blunt

Do you follow supervisor instructions? *

Always, even if I disagree

Generally yes

Sometimes – it depends

Rarely – I do things my way

Reporting frequency to the team? *

Daily

Weekly

Only when asked

I don't report

💻

Digital Tools & Tech Proficiency

Your proficiency with professional tools

9/14

📱 WhatsApp Business / Meta Business Suite *

None

Basic

Good

Expert

📧 Professional email (Gmail, Outlook…) *

None

Basic

Good

Expert

📊 Google Sheets / Microsoft Excel *

None

Basic

Good

Expert

🗂️ CRM or tracking tool (HubSpot, Notion, Trello…) *

None

Basic

Good

Expert

🔁 Rigor in file / pipeline tracking *

None

Basic

Good

Expert

🔒

Integrity & Confidentiality

Important application information

10/14

⚠️ This information is strictly confidential and used only for administrative verification purposes.

Criminal record? *

No criminal record

Yes – to be explained

Yes – may affect application

✅ I accept a background check if required

Confidentiality of client & company info *

Strict – always respected

To be confirmed per policies

Not a priority for me

History of workplace fraud or theft? *

No – no history

Yes – to be explained

Yes – known history

📎

Application Documents

Attach your CV and audio message

11/14

📌 CV and audio message are optional here but required to finalize your application. Send them to rh@groupeabsolue.com or WhatsApp +1 819-995-9641.

📄 CV/Resume (PDF, DOC, DOCX – max 5 MB)

📄

Click or drag your CV here

PDF, DOC, DOCX – max 5 MB

🎙️ Audio message (MP3, M4A, WAV – max 30 MB)

Record 1 to 5 minutes: who you are, your experience, why this role, a sample sales pitch.

🎙️

Click or drag your audio file here

MP3, M4A, WAV, OGG – max 30 MB

📋

Application Instructions

Please read the following steps carefully

12/14

1

Form submission

Complete and submit this form. A confirmation will be sent to your email.

2

CV submission

Send your PDF CV to rh@groupeabsolue.com – Subject: CV – FULL NAME – COUNTRY

3

Audio message (1–5 min)

Introduce yourself: experience, motivation, sales pitch. Send to rh@groupeabsolue.com or WhatsApp +1 819-995-9641

4

File review

Our team will review your complete file within 5 to 10 business days.

5

Virtual interview

Retained candidates will be contacted for an interview via WhatsApp or Zoom.

📧 rh@groupeabsolue.com

📱 WhatsApp : +1 819-995-9641

✍️

Applicant Declaration

Confirm the following before submitting

13/14

✅

Accuracy of information
I certify that all information provided is accurate and complete. Any false declaration will result in the immediate cancellation of my application.

✅

Consent to analysis
I agree that Groupe Absolue may analyze my application and retain it in its database for up to 12 months.

✅

Understanding of the process
I understand that submitting this form does not guarantee a position and that I must also submit my CV and audio message to complete my application.

🚀

Summary & Submit

Review your information before submitting

14/14

✅ You are about to submit your application. Review the information below.

Contact Details

Full name

—

Country / City

—

Email

—

Attached Documents

CV

⚠️ Not attached

Audio

⚠️ Not attached

📨 After submission:

• A confirmation email will be sent to you automatically
• Don't forget to send your CV and audio if not attached here
• Our team will contact you within 5–10 business days

🎯 Pre-Qualification Form

Personal Information

Availability & Remote Work

Education & Academic Background

Commercial Experience

Performance & Call Volume

Closing & Objection Handling

Voice & Phone Communication

Customer Service & Teamwork

Digital Tools & Tech Proficiency

Integrity & Confidentiality

Application Documents

Application Instructions

Applicant Declaration

Summary & Submit

Contact Details

Attached Documents